Can I reschedule, cancel or transfer an appointment?
No. Once a booking is confirmed it cannot be rescheduled, cancelled or transferred.
In detail
The portal FAQ gives the same answer to all three questions: once a booking is successfully confirmed,
- it cannot be rescheduled — to submit on another day you must make a new booking
- it cannot be cancelled
- it cannot be transferred — a slot booked for one applicant cannot be used by another
So before you pick a date, be sure you can be at the centre that day. The FAQ says nothing about a refund on cancellation, and neither do we.
Two more things the FAQ says:
- if payment fails the booking is not confirmed; you may retry, or restart the booking, subject to slot availability
- everyone under the same Transaction ID is treated as one group and must report together at IVAC. Booking through an agent risks being grouped with strangers — so book yourself, and check who is on the transaction afterwards